As part of your Gaming Plan of Management (GPOM), it’s highly recommended to conduct an independent compliance audit at least once a year. This audit can serve as a foundation for establishing your GPOM or as a review to ensure your plan is functioning effectively.
Covert Gaming Audit
A covert audit does exactly what its name suggests—it’s carried out undercover. This type of audit offers a unique chance to gain a real-time, unfiltered assessment of your venue’s operations, making sure they align with legislative requirements. We conduct these audits during peak trading periods when resources might be stretched, and senior management may not be present. This approach is proactive, helping to maintain accountability and adherence to responsible gambling practices within your venue, even during your busiest times.
Overt Gaming Audit
An overt audit, on the other hand, involves an on-site visit where we meet with you or your designated manager. This audit is focused on reviewing your current compliance documentation and procedures, pinpointing any gaps and identifying what needs to be done to meet regulatory expectations. The audit covers all aspects of your gaming operations, including signage checks, layout inspections, and an audit of the management of minors and self-exclusion practices. Staff procedures and training are also thoroughly reviewed to ensure they meet compliance standards.
After the on-site audit is completed, you’ll receive a detailed report outlining any necessary recommendations to enhance your compliance efforts. This report serves as a roadmap to help your venue stay ahead of regulatory requirements and ensure a responsible, well-managed gaming environment.
For more information, please visit https://bit.ly/gaming-compliance-audits