ClubsNSW has launched its new Multi-Venue Self-Exclusions (MVSE) system. The exclusions launch is part of the NSW clubs peak body’s own Gaming Code of Practice which it announced in January. ClubsNSW says the MVSE has been imperative to minimising gambling harm in NSW by allowing patrons to exclude themselves from any club or hotel with a single conversation.
ClubsNSW says the recent upgrades also pave the way for future improvements, including integration with facial recognition, third-party exclusions and expanding where and how patrons can enter into self-exclusion.
Member clubs introducing the ClubsNSW’s Gaming Code of Practice within venues will also need to conduct welfare checks on poker machine players at least every three hours and problem gamblers set to be involuntarily excluded. The Code is in response to NSW Premier Dominic Perrotet’s proposal for mandatory cashless gaming cards, which has become a hot State election issue that NSW voters will decide on when they go to the polls on March 25.
The full Gaming Code of Practice will take effect from 1 July, with club staff to undergo advanced training to help them identify key problem gambling indicators. Every club will have a designated Responsible Gambling Officer and, in the event a player shows any level of distress or hardship, they will need to take a break from gambling for at least 24 hours, the Code states.